Beijing and Shanghai Score Lower on Residential Property Satisfaction Survey of 206 Chinese Cities

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A survey of residential property satisfaction levels in over 200 Chinese cities has found that first-tier urban centres perform less impressively than their smaller peers.

The “2020 Urban Resident Residential Satisfaction Survey Report” (2020中国城市居民居住满意度调查报告) released by the China Index Academy on 3 June looked at the levels of satisfaction for a range of areas including sales services, after-contract services, payments services, building quality, public space quality and property management services.

The survey covered 206 Chinese cities in 31 provinces, as well as over 300 enterprises and 78 of China’s top one hundred real estate concerns.

The survey found that there is not a strong correlation between property prices or the size of a city and its overall satisfaction levels, with first-tier cities scoring less than “1.5 tier cities” as well as many second-tier cities.

The scores for 1.5 tier cities were all above 76, while amongst first-tier cities only the Guangdong province capital of Guangzhou scored 76.

Second tier cities all racked up reasonable scores, with Wuxi, Dalian, Shenyang, Ningbo and Xi’an all posting at least 78 points.

Satisfaction survey scores of China’s first-tier cities

CitySatisfaction score (to the nearest integer)
Beijing73
Shanghai73
Guangzhou76
Shenzhen74

Satisfaction scores of selected 1.5 tier Chinese cities

CitySatisfaction score (to the nearest integer)
Tianjin77
Wuhan 77
Zhengzhou76
Chongqing78
Hangzhou78
Nanjing78
Suzhou78

Satisfaction scores of selected tier-2 cities

CitySatisfaction score (to the nearest integer)
Changchun76
Dalian78
Shenyang78
Jinan76
Qingdao74
Shijiazhuang77
Wuxi80
Hefei78
Ningbo78
Wenzhou73
Changsha 77
Guiyang77
Xi’an78
Kunming75
Fuzhou78
Xiamen78
Foshan76

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