Alipay’s Insurance Platform Provides Policies for House Pets Using Biometric Nose Print Technology


Alipay is using biometric technology based on the unique nose prints of house pets to help to provide insurance policies for them to their owners.

On 20 July Alipay’s insurance platform announced that it was working with China Continent Insurance and ZhongAn Insurance to apply nose print technology to claims for insurance policies taken out on household pets.

Alipay said that its pet insurance policies will be applicable to cats and dogs, with its insurance platform establishing special files based on the nose prints of the animals.

Owners can simply scan the noses of their pets to confirm their identity when making claims.

Alipay said that its animal nose print technology had a successful identification rate of over 99%, and in future could be used to help retrieve lost pets.

Alipay’s insurance platform has already provided its services to over 500 million policyholders, and is the first insurance platform in China provide health insurance to non-humans via online channels.

The Chinese market has provided insurance for pets for over a decade, although the claims settlement process has proved complicated due to the difficulty of identification.

According to available data China’s pet insurance coverage rate is currently less than 1%, as compared to 7% in Japan and 25% in the UK.

Data from the “2019 China Pet Sector White Paper” (2019年中国宠物行业白皮书) indicates that the Chinese pet market reached 202.4 billion yuan last year, with Chinese owning nearly 100 million pets.

Related stories

Ali­pay Es­tab­lishes First In­de­pen­dent Search Di­vi­sion, Ap­points Taobao Exec as Head

XW­Bank and Chi­na’s Pol­icy Banks to Pro­vide In­ter­est Free Vouch­ers via Ali­pay for 10 Bil­lion Yuan in Small Busi­ness Loans

Chi­nese Ex­pats Drive Over­seas Ex­pan­sion of Ali­pay and WeChat Pay in the West: In­ter­view with Luke Deer