Digital Channel Split Rate for Chinese Banking Sector Exceeds 90%


The Chinese banking sector continues to see growth in the use of digital channels by financial consumers.

In 2021 the number of off-counter transactions processed by the Chinese banking sector hit 221.912 billion, according to figures from the “2021 China Banking Sector Services Report” (2021年中国银行业服务报告) released by the China Banking Association on 15 March.

The total value of these transactions was 2572.82 trillion yuan, for year-on-year (YoY) growth of 11.46%.

According to the Report the average digital channel split rate for the Chinese banking sector was 90.29% in 2021.